Privacy Policy

Kurdistan Electricity ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on Android. Please read this policy carefully. If you do not agree with the terms, please do not use the app.

1. Information We Collect

We want to clarify that Kurdistan Electricity does not collect or store any personally identifiable information from users. However, the following data may be collected automatically or accessed locally on your device:

a. Device Information

• Device model
• Operating system version
• App version
• Language settings

b. App Usage Data

• Number of app opens
• Feature usage (e.g., which devices are being added)
• Crashes and performance data (via Google Play Console or similar services)

Note: All collected data is anonymized and used solely to improve the app experience. We do not collect names, email addresses, phone numbers, or precise location.

2. Permissions We Use

The app may request the following permissions:

• Internet Access – Used only to check for updates and display optional notices.
• Storage Access (Optional) – If we add export/import functionality in the future.

The app does not access your camera, contacts, microphone, or location.

3. How We Use Your Information

We may use information collected (non-personal) for:

• Improving user experience
• Fixing bugs and crashes
• Analyzing app performance and usage patterns
• Localizing content (Kurdish, Arabic, English)

4. Data Retention and Security

• We do not retain personal user data.
• Any analytics data used is aggregated and cannot be traced back to an individual.
• We follow best practices to safeguard any data processed via Google services.

5. Third-Party Services

Our app may use third-party services that may collect information for improving performance and analytics, such as:

• Google Play Console (Crash reporting & ANRs)
• Firebase (if added in future versions)

These services may have their own privacy policies. We do not control and are not responsible for their practices.

6. Children's Privacy

Our app does not target or knowingly collect information from children under the age of 13. If you believe we have unintentionally collected such data, please contact us, and we will promptly delete it.

7. Disclaimer of Government Affiliation

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and updated in the app.

Effective date: June 10, 2025